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COVID Protocols


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COVID Protocols


Appointments

In wake of the COVID-19 Pandemic, we continue offer Telehealth video appointments for quick conversations, such as follow-up appointments, reviewing medications or test results, etc. Please use the booking buttons below to check availability.

 
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Office Visits and Communication


Office Visits and Communication


Office Visits

There are some types of appointments for which Telehealth is not practical. For patients that will be seen in-office, we ask the following:

  • We require that you wear a mask when you enter the office and during your entire visit. If you need a mask, please request one from the front desk staff.

  • Please try to plan your travel so that you arrive on time but not excessively early.

  • If you are actively coughing, sneezing, etc. our staff will get you into a room immediately regardless of your appointment time. This does not mean, however, that your visit will start immediately.

communication

We ask that you use the patient portal whenever possible. Doing so ensures your message bypasses the front desk and is communicated directly to a member of our clinical team. Remember, you can use the patient portal to request refills, check the status of a prescription or referral, and view your test results. Please note:

  • We will make every effort to respond to portal messages by the end of the the next business day.

  • If you are having difficulty accessing the patient portal, call our front desk for assistance at 773-832-8700. If possible, please have a computer available when you call.