How to Obtain your REsults
In most cases, we receive test results from the lab within a week of your appointment. After they have been reviewed by the appropriate staff, they are posted to our patient portal. You can obtain your results by logging into the patient portal here.
What Happens Next?
That depends. If the provider determines:
That the results warrant additional testing or an action on your part, our office will write a note on your patient portal ask you to schedule a follow-up appointment.
That the results warrant a relatively straightforward and simple action (i.e sending a short term prescription or recommending an over-the-counter medication) the provider will electronically send the prescription to your pharmacy and notify you via the patient portal.
That the results are within normal limits or simply don’t require an additional action - then you’re all set!
And if you Still have Questions?
Start by sending your provider a message via the patient portal. Please note however, that while we strive to provide the most convenient methods for patients to communicate with their clinical provider, efforts to respond to even “quick questions” via the portal can at times prove to be cumbersome and inadequate for both patients and our staff. Fortunately, most insurance plans recognize this challenge and have started covering follow-up visits via Telehealth to accommodate discussions about lab results. With nothing more than a computer or smartphone, we now offer face-to-face virtual appointments with our healthcare providers. These video visits provide an opportunity to ask questions and obtain a more comprehensive understanding of the providers assessment. If telehealth visits are not covered by your insurance, we have structured our self-pay fee schedule so that most video visits are $63.93.